Receptionist
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Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Far East. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.
We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.
As a receptionist you will be working in our main reception area and be the face of our Manchester office. You will be meeting and greeting internal and external clients ensuring they all receive a warm welcome and leave with the best impression of Trowers & Hamlins. This role is full time, fully office based role at the Manchester office. Your key responsibilities will include:
- Delivering a quality professional reception service to the firm's clients, Partners and employees at all times
- Answering incoming telephone calls and redirect to the appropriate person, take accurate, clear telephone messages and passing on to the relevant person in a timely fashion
- Ensure catering and presentational requirements are provided for each room booking, as necessary. If outside catering is required for an event, ensure this is in place meeting the requirements of the host.
- Assist with preparing for and running marketing events in the office, which may require working out of hours from time to time
To succeed in this role, you'll need:
- Previous office and reception experience
- Experience of setting up AV equipment
- Experience of Condeco or similar
But it's not just about experience. We're looking for someone who is:
- Excellent communication skills; oral and written
- Able to operate autonomously and/or with minimum supervision
- A willingness to learn
- Strong client focus
- Good humour and positive outlook
- Polite with a calm and professional manner
Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) after 6 months of employment, which include discounted gym memberships, free cinema tickets, health assessments and much more.
Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.
If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on recruit@trowers.com
As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.